More and more companies are understanding the importance of providing adequate training to their employees. Personal training programs are a fundamental element of any successful company. All companies need the best professionals; therefore, they need to support them in their development and provide them with the necessary tools so that they can carry out their work to the best of their ability. This is especially nowadays with the constant technological transformations.
Training their employees frequently benefits companies in various ways; it helps to attract and retain talent, 40% of defective trained employees leave the company in the first year. Companies with efficient training programs have shown to increase their productivity by 37% or more and employee revenue increases 21%.
Developing a training program gives companies many advantages, but it is not an easy task. For this reason, we have created this guide in which we explain step by step how many companies have done it successfully:
Identify the needs of your company
It is essential that you identify the needs of your company and the business objectives. These will be the center of your company’s benefits program, and its priority will be to respond to the needs of your employer and support the achievement of the business objectives through learning.
Find out with the directors of each department of the company and the CEO what their needs are, the more you know about the real needs of the company, the easier it will be for you to design an efficient training program that helps employees to do their jobs better.
Having support from management is important and will help develop the program and communicate it to the staff.
After identifying what you want to achieve with the training program, you must identify how to do it. Analyze what tasks could be improved and what knowledge or skills employees need to acquire in order for the company to achieve better results. This difference between reality and the company’s needs is usually called the performance gap; The objective of the program will be to close this gap.
To help you define the objectives of your staff training program, it is recommended to follow the SMART model (specific, measurable, achievable, relevant and time-bound):
Specific: The knowledge, skills or attitudes of employees must be precisely defined, specific and understandable by all parties.
Measurable: To evaluate a training program, it must be measured. You must make sure that, from the beginning, you have a way of measuring the results of the training and the achievement of the pedagogical objectives.
Achievable: The goals must be achievable by all employees. Do not create too high expectations, they will only produce frustration for the company and the employees.
Relevant: The pedagogical objectives must be important for the company, and for the job that the employee does.
Time frame: You must establish a limited period of time in which employees must achieve the established objectives.
Select or develop the most suitable personnel training program
This step will be one of the most delicate and the one that requires the most time. You must find the appropriate courses and content to achieve the objectives of the training program.
Some key points that you should take into account when selecting the most appropriate courses and content for the program are:
Think about the format. One of the most important decisions is what type of training the company will offer. It can be in person or online.
Use blended learning: If possible, combine different formats, so you can take advantage of the benefits of each one and it will be easier to reach the entire workforce.
Encourage learning by doing: Make the practice as easy as possible. It is scientifically proven that the brain is stimulated more when we learn by doing.
Facilitates feedback and interaction: Encourage interaction with content and teachers, it is important to let participants ask questions and have them answered. It is also important that participants receive feedback to ensure that they are on the right track, and if not, to be able to correct their mistakes on time.
Divide the contents : It will allow employees to better organize their time and also give them time to internalize and digest knowledge.
Give your employees freedom: The more autonomous and free they are about their studies, the more responsible they will feel for the results.
Identifies and defines who the training program aimed at
Select the people to whom the training will be directed. Not all training is needed for all employees.
Each department, area, group, among others, may have specific needs and need their own training program.
It is relevant that employees do not carry out training that will not serve them for the development of their work since this would imply a waste of time for the employee and the company, in addition to the economic consequences.